Effective Date: April 29, 2025
Welcome to Loftergoods.com. We are committed to providing you with fast and reliable shipping services. Please read the following shipping policy for details.
All orders are processed within 1–3 business days after confirmation. During peak periods, order processing may be slightly delayed. If your order is affected, we will notify you by email or phone.
Shipping time refers to the duration it takes for your items to travel from our warehouse to your specified address.
Standard Delivery: Estimated 7–14 business days
Shipping Destinations:
Mainland China
Hong Kong, Macau, Taiwan
United States, Canada, Australia, and other international regions
Orders over $60.00: Free Shipping
Orders under $60.00: Shipping fee of $10.00
If you need faster delivery, we offer an expedited shipping option:
Eligibility:
You explicitly select expedited shipping during checkout and pay the associated fee.
The product is in stock, and the order details are complete and accurate.
The shipping address is within the expedited delivery service area.
Fees:
First weight (up to 1kg): $10
Additional weight: $5 per kg
Delivery Time:
Urban Areas: Delivered within 24 hours after order confirmation.
Suburban or Remote Areas: Delivered within 48 hours after order confirmation.
Note: Expedited shipping fees are non-refundable unless we fail to provide the service. If the order is canceled by the customer after payment for expedited shipping, the fee will not be refunded.
International orders may incur customs fees or import taxes, which are the responsibility of the recipient. If the package is returned due to unpaid customs fees, we may charge a fee for reshipping.
Once your order has shipped, you will receive an email with tracking information. You can use the tracking number to monitor your package's status.
Currently, we do not ship to P.O. boxes or APO/FPO addresses. Please provide a valid residential or business address during checkout.
If you have any questions regarding our shipping policy, please feel free to contact us:
Email: [email protected]
Business Hours: Monday to Friday, 9:00 AM - 5:00 PM
广州甜地商贸有限公司
Guangzhou Tiandi Trading Co., Ltd.
地址：广州市增城区永宁街道叶岭村许屋街26号
Mailing Address: 26 Xuyu Street, Yeling Village, Yongning Street, Zengcheng District, Guangzhou
邮政编码：511300
Postal Code: 511300